Field Operations

Preferred
Installer
Network (PIN)

Connected Partners. Earlier Visibility.
Faster Response.

Connecting trusted installation contractors directly with HNI Field Operations to surface potential quality concerns as far upstream as possible, enabling faster assessment, customer response, corrective action, and manufacturing containment before other customers are exposed.

Explore the Network
7/12PIN Partners Live
65%Practical Market Coverage
12PIN Partners Live by EOY 2027
01 / Purpose

Built for the final mile

A field intelligence network,
not a certification program.

PIN is a working partnership between HNI and high-performing installation companies. It creates earlier visibility to project risk and a direct path for support when execution matters most.

The network extends HNI's reach without replacing local expertise. Partners gain access to Field Operations support; HNI gains actionable insight from the people closest to the customer experience.

02 / Coverage

National footprint

Seven partners.
Thirty-five covered markets.

PIN now provides practical coverage across approximately 65% of the top 50 U.S. corporate furniture installation markets.

Seattle - ACS-JEiPortland, OR - ACS-JEiSan Jose - ACS-JEiSacramento - ACS-JEiSan Francisco - Environments Plus Inc.Oakland - Environments Plus Inc.Los Angeles - Environments Plus Inc.Riverside - Environments Plus Inc.San Bernardino - Environments Plus Inc.San Diego - Environments Plus Inc.Las Vegas - Manning GroupSalt Lake City - Manning GroupDenver - Manning GroupPhoenix - Manning GroupTucson - Manning GroupAlbuquerque - Manning GroupDallas - Environments Plus Inc.Fort Worth - Environments Plus Inc.Austin - Environments Plus Inc.Houston - Environments Plus Inc.San Antonio - Environments Plus Inc.Chicago - Installation Specialists Inc.Milwaukee - Installation Specialists Inc.Indianapolis - Installation Specialists Inc.Washington, D.C. - Turn Key OfficeBaltimore - Turn Key OfficePhiladelphia - Turn Key OfficeNew York City - Commercial Furniture TransportNewark - Commercial Furniture TransportBoston - Cubicle Solutions Inc.Providence - Cubicle Solutions Inc.Hartford - Cubicle Solutions Inc.Portland, ME - Cubicle Solutions Inc.Orlando - Cubicle Solutions Inc.Tampa - Cubicle Solutions Inc.
Network coverage65%of top 50 markets
Markets covered
SeattlePortland, ORSan JoseSacramentoSan FranciscoOaklandLos AngelesRiversideSan BernardinoSan DiegoLas VegasSalt Lake CityDenverPhoenixTucsonAlbuquerqueDallasFort WorthAustinHoustonSan AntonioChicagoMilwaukeeIndianapolisWashington, D.C.BaltimorePhiladelphiaNew York CityNewarkBostonProvidenceHartfordPortland, MEOrlandoTampa
03 / Network

Connected coverage

Seven partners.
One standard of support.

PIN is a growing national network of installation contractors that rank among the largest and most capable providers in their respective markets. They employ many of the industry's most experienced installers and bring substantial warehouse capacity, dedicated truck fleets, and the equipment required to execute complex projects at scale. Partners are selected for demonstrated capability, relationship strength, and alignment with HNI's values and commitment to quality.

08 / 12September 2026 target

Next Potential PIN Partner Markets

AtlantaMiamiKansas CityDenverNashvilleColumbusDes MoinesMinneapolis
04 / Engagement Model
01

Connect

Connect PIN partners directly to HNI Field Operations before installation, with early access to pre-builds, new products, and Manufacturing, Quality, Freight, and Distribution expertise.

02

Support

Give every PIN project a dedicated Field Operations connection and PIN Program Manager, with direct access and virtual or onsite FSE support as needed.

03

Learn

Create two-way learning: HNI provides product and installation training while partners return field-proven practices and final-mile insight to Field Operations, Engineering, Quality, and Marketing.

04

Improve

Turn shared knowledge and field intelligence into better instructions, corrective action, manufacturing containment, stronger product launches, and better customer outcomes.

05

Speed

Identify, assess, and resolve concerns in real time, often before a claim is filed, protecting the active project while limiting exposure across the broader network.

Support commitment

Every project
is supported.

Always connectedEvery PIN Project

A dedicated PIN Program Manager, direct access to Field Operations, and virtual FSE support whenever it is needed.

Expanded responseOnsite When Needed

Field Operations adds onsite engagement based on project scale, visibility, complexity, risk, and customer need.

05 / Outcomes

What PIN creates

Better information.
Earlier intervention.
Stronger execution.

01

Earlier visibility to installation activity and potential quality concerns

02

Faster assessment, response, and field resolution

03

Stronger installer readiness and final-mile execution

04

Quicker corrective action and manufacturing containment

05

Greater confidence for sales teams, dealers, partners, and customers

06 / Disclaimer

Independent partner relationship

Disclaimer

Each installation company participating in the HNI Workplace Furnishings Preferred Installer Network is referred to below as an “HNI PIN Partner.”

An HNI PIN Partner is an independent installation company and is not an employee, agent, representative, or affiliate of HNI Workplace Furnishings. Participation in PIN does not constitute a certification, endorsement, or guarantee by HNI Workplace Furnishings of an HNI PIN Partner’s qualifications, competence, or work quality.

Each HNI PIN Partner is solely responsible for all installation services it provides, including the manner, means, and quality of its work. Any engagement of an HNI PIN Partner for installation services is a direct contractual relationship between the HNI PIN Partner and the engaging party. HNI Workplace Furnishings is not a party to, and assumes no responsibility or liability for, an HNI PIN Partner’s work, performance, or obligations.