Field Operations
Preferred
Installer
Network (PIN)
Connected Partners. Earlier Visibility.
Faster Response.
Connecting trusted installation contractors directly with HNI Field Operations to surface potential quality concerns as far upstream as possible, enabling faster assessment, customer response, corrective action, and manufacturing containment before other customers are exposed.
Explore the NetworkBuilt for the final mile
A field intelligence network,
not a certification program.
PIN is a working partnership between HNI and high-performing installation companies. It creates earlier visibility to project risk and a direct path for support when execution matters most.
The network extends HNI's reach without replacing local expertise. Partners gain access to Field Operations support; HNI gains actionable insight from the people closest to the customer experience.
National footprint
Seven partners.
Thirty-five covered markets.
PIN now provides practical coverage across approximately 65% of the top 50 U.S. corporate furniture installation markets.
Connected coverage
Seven partners.
One standard of support.
PIN is a growing national network of installation contractors that rank among the largest and most capable providers in their respective markets. They employ many of the industry's most experienced installers and bring substantial warehouse capacity, dedicated truck fleets, and the equipment required to execute complex projects at scale. Partners are selected for demonstrated capability, relationship strength, and alignment with HNI's values and commitment to quality.
Environments Plus Inc.
California + Texas
epi-usa.comManning Group
Southwest + Mountain
manninggroup.comTurn Key Office
Mid-Atlantic
tkoi.netCommercial Furniture Transport
New York + New Jersey
cftdelivers.comInstallation Specialists Inc.
Chicago + Midwest
isi-install.comCubicle Solutions Inc.
New England + Florida
cubicle-solutions.comACS-JEi
Pacific Northwest + Northern California
acs-jei.comNext Potential PIN Partner Markets
How the network works
Visibility becomes action.
Every project shared through PIN activates Field Operations support. The connection is always on; the response, virtual or onsite, is matched to the needs of the project.
Connect
Connect PIN partners directly to HNI Field Operations before installation, with early access to pre-builds, new products, and Manufacturing, Quality, Freight, and Distribution expertise.
Support
Give every PIN project a dedicated Field Operations connection and PIN Program Manager, with direct access and virtual or onsite FSE support as needed.
Learn
Create two-way learning: HNI provides product and installation training while partners return field-proven practices and final-mile insight to Field Operations, Engineering, Quality, and Marketing.
Improve
Turn shared knowledge and field intelligence into better instructions, corrective action, manufacturing containment, stronger product launches, and better customer outcomes.
Speed
Identify, assess, and resolve concerns in real time, often before a claim is filed, protecting the active project while limiting exposure across the broader network.
Support commitment
Every project
is supported.
A dedicated PIN Program Manager, direct access to Field Operations, and virtual FSE support whenever it is needed.
Field Operations adds onsite engagement based on project scale, visibility, complexity, risk, and customer need.
What PIN creates
Better information.
Earlier intervention.
Stronger execution.
Earlier visibility to installation activity and potential quality concerns
Faster assessment, response, and field resolution
Stronger installer readiness and final-mile execution
Quicker corrective action and manufacturing containment
Greater confidence for sales teams, dealers, partners, and customers
Independent partner relationship
Disclaimer
Each installation company participating in the HNI Workplace Furnishings Preferred Installer Network is referred to below as an “HNI PIN Partner.”
An HNI PIN Partner is an independent installation company and is not an employee, agent, representative, or affiliate of HNI Workplace Furnishings. Participation in PIN does not constitute a certification, endorsement, or guarantee by HNI Workplace Furnishings of an HNI PIN Partner’s qualifications, competence, or work quality.
Each HNI PIN Partner is solely responsible for all installation services it provides, including the manner, means, and quality of its work. Any engagement of an HNI PIN Partner for installation services is a direct contractual relationship between the HNI PIN Partner and the engaging party. HNI Workplace Furnishings is not a party to, and assumes no responsibility or liability for, an HNI PIN Partner’s work, performance, or obligations.